Pros and Cons of Using Square (Explained)

Square is a payment processing service used by small businesses and entrepreneurs to accept payments from customers. It offers a range of features that make it easy for users to process transactions quickly and securely. However, there are some pros and cons associated with using Square that need to be taken into consideration when deciding whether or not it’s the right payment solution for your business. In this article, we’ll explore the advantages and disadvantages of using Square so you can make an informed decision about whether it’s the right choice for you.

Easy To Set Up

Square is easy to set up and use for businesses. It requires minimal setup for merchants, and the software is straightforward to navigate. All you need to do is create an account, link your bank account to receive payments, and start processing transactions. There’s no need for complicated processes or long-term contracts with Square.

The simplicity of Square makes it ideal for small businesses that don’t have the resources or time to manage complex payment solutions. With Square, all you have to do is sign up, activate your account, and connect your business’s bank account in order to start taking payments. This makes it great for businesses that are just starting out and don’t want to worry about setting up a merchant services account or signing long-term contracts.

Overall, the ease of setup makes Square an attractive choice for many businesses as they can quickly get up and running without any hassle or extra cost. The lack of upfront costs helps ensure that merchants can begin taking payments right away with minimal effort on their part. As such, this feature makes Square a great option for those looking for a quick payment solution with little hassle involved.

No Monthly Fees

One of the biggest advantages of using Square is that there are no monthly fees. This means that businesses don’t have to worry about extra costs just for using the service. Instead, you only pay a small fee when each transaction is processed. This can make it much more affordable for smaller businesses and entrepreneurs who don’t want to worry about a high overhead cost.

Another benefit of not having monthly fees is that businesses can start using Square without making a large up-front investment or taking on too much risk. You don’t have to sign any long-term contracts or commit to a certain number of transactions in order to use Square. This makes it easy for new businesses who may not know what their sales volume will be like in the future.

The downside of no monthly fees is that Square charges a higher rate per transaction than some other services. This means that if your business processes lots of payments, you could end up paying more overall than if you had chosen a different payment option with lower processing rates but higher monthly fees. It’s important to compare different options before deciding which one will be the most cost-effective for your business needs.

Secure Payment Processing

One of the primary pros of using Square is that it does not charge a monthly fee. This makes it a great choice for small business owners and entrepreneurs who do not have a steady stream of revenue or customers. Instead, Square takes a percentage of each transaction, which allows businesses to pay only for what they use.

This secure payment processing also provides many benefits to customers. Customers can make purchases with their credit cards without worrying about security breaches and fraudulent activity. Furthermore, Square offers its own payment gateway which allows customers to complete transactions quickly and easily.

The convenience and security provided by Square make it an attractive option for businesses and customers alike. Additionally, the company’s fees are transparent and easy to understand – there are no hidden fees or surprise charges. All in all, Square is an ideal solution for businesses looking to process payments quickly, securely, and cost-effectively:

  • No monthly fees
  • Secure payment processing
  • Transparent fee structure * Low processing fees.

Accepts All Major Credit And Debit Cards

One of the greatest advantages of using Square is that it accepts all major credit and debit cards. This allows businesses to accept payments from customers regardless of their preferred payment method. It also eliminates the need for customers to carry cash, which can save time when making transactions.

The table below provides an overview of the types of payment cards accepted by Square:

Type Issuing Bank Service
Credit Visa Visa
Credit MasterCard Mastercard
Debit American Express Amex
Debit Discover Discover

By offering a range of payment options, businesses can provide their customers with greater convenience and choice. With Square’s reliable technology, businesses can also trust that their payments are secure and processed quickly. This allows business owners to focus on what matters most—growing their business.

Ability To Add Tips

One of the great advantages of using Square is the ability to add tips. This can be a great asset for businesses, such as restaurants or salons, that rely on tips for much of their income. Customers are also able to conveniently and securely leave tips with their payment card when they check out at these businesses. Additionally, customers may feel more inclined to leave a tip knowing that their money is going directly into the hands of the service provider.

The convenience of being able to add tips from a payment card can also help speed up checkout times and reduce wait times during peak hours. This is especially beneficial for businesses with high customer turnover rates, such as fast food restaurants and retail stores. By allowing customers to quickly and easily add tips at checkout, these businesses can process more customers in less time.

However, there may be some drawbacks to using Square’s tip feature depending on the business model and customer demographic. For example, some customers may not know how much they should be tipping or may not have enough cash on hand to leave an appropriate gratuity. Additionally, while adding tips via a payment card makes it easier for customers to pay their bills quickly, it could potentially discourage them from leaving larger amounts due to the lack of physical money changing hands. Ultimately, whether or not adding tips through Square is beneficial will depend upon each particular business’ needs and customer base.

Automated Invoicing

Moving onto the next pro of Square, automated invoicing is a highly beneficial feature. This allows customers to easily receive an invoice from a business through their email or text message. The business can also use this feature to create and customize invoices for their customers too.

Here are some of the advantages of automated invoicing:

  • Automated invoicing saves time because businesses don’t have to manually generate, print, and send out individual invoices.
  • Businesses can customize their invoices with their brand’s logo and colors, making them more professional looking.
  • Customers can keep track of their own payments easily — they receive an invoice and can pay it right away using one click.
  • Automated reminders help make sure customers remember to pay on time.
  • It makes it easier for businesses to manage their payments since all the transactions are done through one platform.

Overall, automated invoicing is a great tool that helps both businesses and customers stay organized with little effort from either side. It’s a win-win situation for everyone involved!

Limited Customer Support

One of the biggest drawbacks of using Square is its limited customer support. For many businesses, this can be a major issue. Without access to reliable customer service, merchants may find themselves in a difficult situation if something goes wrong. To begin with, Square only offers a limited number of channels for customers to get help. Phone and email are the two primary ways customers can reach out for assistance but they are not always available during business hours. Plus, most inquiries take at least 24-48 hours to get a response and that can be frustrating when you need help right away.

Furthermore, customer service is usually less personalized when it comes to Square. A lot of merchants report that they feel like their inquiries are not taken seriously or answered adequately enough. This could lead to more frustration when trying to solve an issue quickly and efficiently. Additionally, customers don’t have access to any live chat support which makes it difficult for those who don’t have time to wait on hold or answer several emails just to get their problem solved.

Overall, having limited customer support from Square can be an obstacle for many businesses who rely on quick and effective customer service solutions. While using this platform does offer some convenience in terms of handling payments or tracking inventory, these benefits may not outweigh the cost if there isn’t sufficient customer service available for merchants when they need it most.

Higher Processing Fees

One of the main pros of using Square is that it has no setup or monthly fees. This allows small businesses to easily accept credit card payments without any significant initial investment. Additionally, Square offers helpful tools like invoicing and customer management that can help streamline the checkout process.

However, one potential con of using Square is its higher processing fees compared to other payment processors. For every purchase made with a credit card, Square charges a 2.6% + 10¢ fee per transaction. This rate is more expensive than some other payment processors, which could make it difficult for businesses with slim profit margins to justify using Square over another processor.

In addition, there are extra fees for certain types of transactions such as international payments or sales over $400. While these features may be beneficial for some businesses, it’s important to consider whether or not the additional cost is worth it before signing up for Square.

Limited Payment Options

One of the key pros of utilizing Square is its versatility in payment options. It provides users with a wide range of methods through which they can pay for services or goods. Here are some of the benefits that come with using Square:

  1. Accepts credit and debit cards from major networks, such as Visa, Mastercard, American Express, and Discover.
  2. Offers support for contactless payments, making it easier for customers to purchase items without needing to physically handle money or cards.
  3. Allows customers to pay using their mobile wallets like Apple Pay and Google Pay.

However, one downside to using Square is that it does not accept all payment types. For example, PayPal and Venmo are popular digital wallets that cannot be used on the platform. Additionally, Square does not support cryptocurrency payments at this time either. These limitations could be a deterrent for businesses who want to provide their customers with a wider variety of payment options.

Overall, while there are limitations to the payment types accepted by Square, it still provides an easy way for businesses to accept credit and debit cards from major networks and mobile wallets like Apple Pay and Google Pay – providing added convenience for their customers.

Limited Reporting

One of the advantages of using Square is its limited reporting capabilities. This means that all reports generated by Square are concise, providing only the data or information that is necessary to make a decision. This makes it easier for business owners and managers to quickly access the information they need without having to sift through an abundance of unnecessary data. As such, they can save time when making decisions, as well as reduce confusion and ignorance of their company’s financial position.

Moreover, Square’s limited reporting capabilities also offer businesses the ability to track performance over time. By having instant access to sales and customer data, business leaders can more efficiently monitor trends in their industry, allowing them to identify opportunities for improvement and take proactive measures to increase profitability. Additionally, this feature gives business owners greater control over their operations and allows them to remain competitive in the market.

Square also offers users with a variety of customization tools that allow them to tailor reports according to their individual needs. These tools enable businesses to customize reports for specific departments or areas of the business, allowing them to view relevant data in one place instead of having multiple reports from different sources. Furthermore, these tools also provide users with an easy way to share data between teams or locations which can help improve collaboration within an organization and ensure timely delivery of results.


Overall, Square is a great payment processor for businesses of all sizes. It’s quick and easy to set up, there are no monthly fees, and it offers secure processing. Plus, it allows customers to add tips, which can be beneficial for businesses that rely heavily on tips. The main downside is the higher processing fees and limited payment options. Additionally, customer support is limited and reporting capabilities are basic. Despite these drawbacks, I think Square is worth considering if you’re looking for an efficient way to process payments.